Frequently asked questions

What to know before starting

Can't find your answer? Email [email protected].

Do I need Telegram?

No. Sign in with Google or email and use Insightr in any phone or desktop browser. Telegram sign-in and notifications are optional.

Is the data real-time?

It is not a live quote feed. Data sets update at different frequencies, every chart and scan shows its data time, and provider delays can push an update back.

Which payment methods are available?

Telegram Mini App / Bot: Telegram Stars. Web / PWA: PayPal one-time payments, with optional auto-renewal for Pro. Web / PWA: cryptocurrency (USDT / USDC). The exact amount is shown before payment.

Where are notifications delivered?

In-app notifications work right away. You can also turn on browser push, email, or Telegram and choose which alerts you get in Settings.

Can I delete my account?

Yes. After you verify in Settings, the account is disabled and can be restored within seven days. After that, personal data is deleted or de-identified, except transaction records the law requires us to keep.

Should I trade directly from results?

We don't recommend it. A result means your conditions matched; it is not investment advice or a profit guarantee.